It is vital that c:card is trusted as a confidential service. However c:card confidentiality is not absolute and in certain exceptional situations workers will not be able to maintain confidentiality.
c:card is confidential. This means that information given in confidence will remain confidential other than in exceptional circumstances.
Exceptional circumstances are:
When offering a service to people under 16 years of age, confidentiality has to be set within the context of child protection. It is important that confidentiality and child protection work together.
For more information about c:card confidentiality and child protection please contact us.
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